Last Updated: February 23, 2026
Privacy Policy
Rapid Discount LLC ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our truck dispatching services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.
1. Information We Collect
A. Information You Provide Directly
- Registration Information: When you sign up for our services, we collect your name, email address, phone number, company name, fleet size, and address.
- Dispatch Details: Information about your trucks, drivers, cargo types, routes, and load preferences.
- Payment Information: Credit card details and billing information processed securely through third-party payment processors.
- Communication Data: Messages, inquiries, support tickets, and correspondence with our 24/7 support team.
- Location Data: GPS coordinates and route tracking information when you use our dispatch services.
B. Information Collected Automatically
- Device Information: Browser type, operating system, IP address, and device identifiers.
- Usage Data: Pages visited, time spent, clicks, and interactions with our website and platform.
- Cookies and Tracking: We use cookies and similar tracking technologies to enhance your experience and analyze usage patterns.
- Analytics: Google Analytics and other tools to understand how you interact with our services.
C. Third-Party Information
We may receive information about you from background check providers, payment processors, and other service providers to verify information and prevent fraud.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing and improving our truck dispatching services
- Processing payments and managing billing
- Communicating with you about services, updates, and support
- Matching you with premium freight loads and optimizing load assignments
- Verifying driver information and ensuring compliance with DOT regulations
- Preventing fraud, abuse, and legal violations
- Analyzing usage patterns to improve our platform and services
- Sending promotional emails and marketing communications (with your consent)
- Complying with legal obligations and responding to legal requests
3. How We Share Your Information
We may share your information in the following circumstances:
A. With Service Providers
We share information with third-party service providers who assist us in operating our website, processing payments, conducting analytics, and delivering services on our behalf.
B. With Freight Brokers and Shippers
To facilitate load assignments, we share relevant truck and driver information with freight brokers and shippers. We only share information necessary for the load transaction.
C. For Legal Compliance
We may disclose information when required by law, court order, or government request. We may also share information to protect our rights, your safety, and the safety of others.
D. Business Transfers
If Rapid Discount LLC is acquired or merges with another company, your information may be transferred as part of that transaction.
E. Aggregate and De-Identified Data
We may share aggregate or de-identified data that cannot identify you personally for research, marketing, and other purposes.
4. Data Security
We implement industry-standard security measures including SSL encryption, secure servers, firewalls, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: The right to access the personal information we hold about you.
- Correction: The right to correct inaccurate or incomplete information.
- Deletion: The right to request deletion of your personal information.
- Opt-Out: The right to opt out of marketing communications and data selling.
- Data Portability: The right to receive your data in a portable format.
To exercise these rights, please contact us at (888) 982-0320 or email us with your request.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, remember preferences, and analyze usage. You can control cookies through your browser settings, though disabling cookies may limit your experience on our site.
We use Google Analytics to track website usage. To opt out of Google Analytics, visit Google's opt-out page.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.
8. Children's Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.
9. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws different from your home country. By using our services, you consent to such transfers.
10. Retention of Information
We retain your personal information as long as necessary to provide services and comply with legal obligations. You can request deletion of your account and associated data at any time, subject to legal and business requirements.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by updating the "Last Updated" date and posting the revised policy on our website. Your continued use of our services constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Rapid Discount LLC
230 University Blvd E
Silver Spring, MD 20901
United States
Phone: (888) 982-0320
Hours: 24/7 Support Available
Please allow 30 days for us to respond to privacy-related requests.